Service Desk Technician
Company: TEKsystems, Inc
Location: Spokane
Posted on: January 12, 2021
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Job Description:
Description: The Service Desk Specialist is a vital part of the
contact between customers and Information Services exemplifying a
professional demeanor and quality customer service in a 7 by 24
environment. This is an entry-level position providing
hardware/software/network support to the customer primarily via
(but not limited to) the phone. Solving technology operational and
application problems that customers face; assessing needs;
troubleshooting problems to assure technical excellence and patient
safety are characteristics of this position. This position
functions as a central point of contact and escalation for customer
needs relating to personal computers, peripherals, software,
network, and system needs. The Service Desk Specialist works under
supervision and may be required to work various shifts to support
the 7 by 24 environment --- Minimum Requirements: 1-2 years of
experience in a customer service type environment involving
personal computer sales, support, or installation. Specific
experience may be substituted for education. ---
Education/Licenses/Certifications: A Certification or equivalent
certifications. AA in healthcare or computer science; Bachelor's
degree in computer science or related field preferred. Technical
School classes (technology). About TEKsystems: We're partners in
transformation. We help clients activate ideas and solutions to
take advantage of a new world of opportunity. We are a team of
80,000 strong, working with over 6,000 clients, including 80% of
the Fortune 500, across North America, Europe and Asia. As an
industry leader in Full-Stack Technology Services, Talent Services,
and real-world application, we work with progressive leaders to
drive change. That's the power of true partnership. TEKsystems is
an Allegis Group company. The company is an equal opportunity
employer and will consider all applications without regards to
race, sex, age, color, religion, national origin, veteran status,
disability, sexual orientation, gender identity, genetic
information or any characteristic protected by law.
Keywords: TEKsystems, Inc, Spokane , Service Desk Technician, Professions , Spokane, Washington
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